GDPR Policy

What personal data do we collect and why?

At Pro-ID, we gather and manage personal data for a range of reasons, encompassing:

  • Processing orders and providing our esteemed users with our services.
  • Engaging with our users and addressing their questions or concerns.
  • Enhancing the quality and range of our services.
  • Customizing user interactions and suggesting pertinent offerings.
  • We commit to only acquiring personal data essential for the aforementioned objectives. Rest assured, we don't utilize this data for any other intent without the unequivocal permission of the individual.

What rights do you have under the GDPR?

Under the GDPR, you are granted the subsequent rights when interacting with Pro-ID:

  • The privilege to be enlightened about the utilization of your personal data.
  • The privilege of access to the personal data we have on you.
  • The privilege to rectification for any personal data that may be erroneous or incomplete.
  • The privilege to erasure, often referred to as the "right to be forgotten".
  • The privilege to restrict the processing of your personal data.
  • The privilege to data portability.
  • The privilege to raise objections against the processing of your personal data.
  • The privilege to avoid being subjected to automated decisions, including profiling.

Should you wish to exercise any of the above-mentioned rights, kindly reach out to us at privacy@pro-id.co

How do we protect your personal data?

At Pro-ID, safeguarding your personal data is our paramount concern. We've instituted the right technical and organizational protocols to guarantee your personal data's safety, which include:

  • Encrypting delicate information.
  • Utilizing secure servers for data storage.
  • Employing rigorous access controls to thwart unauthorized data access.

We also obligate our third-party service partners to institute suitable measures ensuring your personal data remains protected.

Kindly be informed that Pro-ID does not disseminate any personal data gathered via our platform to any external entities.

What steps did we take in order to reach GDPR compliance?

To ensure Pro-ID's alignment with GDPR requirements, we undertook the following steps:

  • Appointed a dedicated Data Protection Officer. For any inquiries, reach out to dpo@pro-id.com.
  • Thoroughly reviewed and redefined our Privacy Policy, along with other privacy-associated documents. Subsequent actions were taken to assure our website and all our systems adhere to these standards.
  • Conducted an extensive mapping of personal data processing and established a consistent inventory of such activities. This inventory undergoes periodic reviews.
  • Entered into Data Processing Agreements with both our clientele and suppliers.
  • Enhanced our offerings, making certain that they empower users with adequate rights to their data and ensuring that only GDPR compliant services reach our customers.

Should you harbor any questions or reservations regarding our adherence to GDPR, please reach out to privacy@pro-id.com. Our commitment remains to handle all personal data-related concerns with utmost transparency and professionalism.

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